Your privacy and data security are our priority.
In Satguru Travels & Tours S.L. we are committed to clear principles and values of privacy where transparency, control and security of personal data of our customers, are our priority in the design and presentation of our services.
We want you, as a client or potential client, to control your personal data, and to be able to decide who has access to it, under what conditions and for what purpose.
That is why we have updated our Privacy Policy, which replaces the one that previously governed the processing of your data.
In accordance with the new European regulations on the protection of personal data, which affect individuals and business partners, and which will apply from 25 May 2018, we provide you with the following information:
The owner of this website is Satguru Travels & Tours S.L, hereinafter Satguru Travels & Tours S.L, with B88616099 and with Registered Office at Calle Gran Vía 69.
In order to ensure that the use of the Website meets the criteria of transparency, clarity and simplicity, Satguru Travels & Tours S.L informs the user that any suggestion, doubt or query about this Legal Notice or any other informative document of the website will be received and solved by contacting Satguru Travels & Tours S.L, through the email address: info.mad@satgurutravel.com
Satguru Travels & Tours S.L. undertakes to keep these conditions up to date, although it reserves the right to modify them at any time and without prior notice, so it is recommended to consult them frequently.
Satguru Travels & Tours S.L in accordance with the good use of new technologies and to guarantee the rights of individuals, as well as to ensure confidence in business relationships with our customers, informs you in compliance with art. 9 of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce, that our company is identified on the Internet through the domain www.satgurutravel.es.
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, we hereby inform you that our company identifies itself on the Internet through the domain treatment of personal data (Data Protection) and the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), you are hereby informed that the personal data collected through the websites of Satguru Travels & Tours S. L are confidential and will be included in a file called “Web Users, Customers or Potential Customers” which is duly reflected in the register of treatments owned by Satguru Travels & Tours S.L (CONTROLLER OF PROCESSING) and with registered office in Calle Gran Vía 69, with the sole purpose of managing and responding to queries, requests or contracts of users / customers, for which it gives its express consent.
The PURPOSES to which the referred data will be used will be (i) the management of queries made by users or customers, (ii) the realization of budgets derived from them:, and; (iii) the sending of commercial information, including by electronic means, including email or telephone, of the products and services provided by Satguru Travels & Tours S.L, when so expressly consented.
In both cases, the forms provided will indicate which data are required, indicating the required field with an asterisk (*).
We inform you that Satguru Travels & Tours S.L. does not make international data transfers and that such data may be transferred to third party companies such as consultants, banks, law firms, etc.. as well as in cases where there is a legal obligation.
THE CONSERVATION PERIOD of said data will be in force during the commercial relationship between both parties and after the same, they will also be kept for a period of 5 years, in compliance with tax and invoicing obligations.
EXERCISE OF RIGHTS:
You may exercise your rights of Access, Rectification, Deletion, Limitation, Opposition and Portability free of charge by sending an email to info.mad@satgurutravel.com , together with a photocopy of your ID, indicating Exercise ARCO rights.
Satguru Travels & Tours S.L. treats the data in a lawful, fair and transparent manner. It only processes data that is adequate, relevant and limited to what is necessary in relation to the specific, explicit and legitimate purposes for which it is obtained, and does not process it for purposes incompatible with those purposes.
Satguru Travels & Tours S.L. will process the following categories of user/client data:
Identification data: name, surname, ID number.
Contact details: postal address, e-mail address, web domain and telephone number.
Fiscal data: company name, CIF, cc, etc…
Users are responsible for the accuracy and timeliness of the data they provide to Satguru Travels & Tours S.L., being considered accurate and current data provided by themselves.
Satguru Travels & Tours S.L informs that both personal data provided by users to register as those provided to hire any of the services offered in Satguru Travels & Tours S.L or to resolve any incident that is communicated by any of the means of contact available (phone, chat, customer area or email), will be incorporated into the systems of HERE COMPANY NAME and will be treated in accordance with, and for the periods defined in the Privacy Policy.
In the event that the user/client provides us with third party data, he/she declares to have the consent of the same and agrees to transfer the information contained in the Privacy Policy, exempting Satguru Travels & Tours S.L. from any liability in this regard. However, Satguru Travels & Tours S.LA may carry out periodic checks to verify this fact, taking the appropriate due diligence measures, in accordance with data protection regulations.
To access and / or browse the website of Satguru Travels & Tours S.L. is not necessary to provide any data.
The mandatory nature of the response to the questions posed, or the data requested through the website, is indicated by the addition of an asterisk (*) after the question or form field. If the required data is not provided, it will not be possible to provide the requested service or functionality.
Users must refrain from providing personal data of other interested parties, unless they have the relevant authorization, according to which such interested parties have been previously and duly informed about the content of this Privacy Policy and, in particular, that they consent to their data being provided to Satguru Travels & Tours S.L to be treated in accordance with the corresponding purposes.
In any case, Satguru Travels & Tours S.L. will cancel the registered data as soon as they are no longer necessary or relevant for the purpose for which they were collected, and may keep them – duly blocked – for as long as any liability may arise from a legal relationship or obligation or the execution of a contract or the application of pre-contractual measures requested by the interested party.
Satguru Travels & Tours S.L. does not disclose data to third parties, unless a law or an EU regulation stipulates otherwise, or if it is necessary for the provision of the contracted service.
In this case, only communicates those data essential to manage the request of users and provide the contracted services, so that the transfer responds to the free and legitimate acceptance of an existing legal relationship between the interested parties and Satguru Travels & Tours S.L, whose development, compliance and control necessarily involve the connection of the data and that includes the necessary transmission of the same.
In case a user leaves a comment or social interaction with the website of Satguru Travels & Tours S.L or social networks in which it is present, you should be aware that your data will be published in the environment in which it acts, that is, you will be expressly authorizing the communication of your data -associated with the action performed- to other users accessing the website or social network.
In Satguru Travels & Tours S.L. treat your data to provide the services you have or want to hire, as well as for other purposes that allow or authorize us, such as sending a quote or response to a query.
For this we need to process your data to be able to present you with the best quality products and services, to adapt to your needs, as well as to improve your experience in our services.
Processing your data will enable us to be more efficient and therefore help us to continue to maintain the highest levels of security and trust in the services we present to you.
DATA CONTROLLER:
In terms of data protection Satguru Travels & Tours S.L is to be considered Data Controller, in relation to the files/processing it manages.
The following are the identification details of the owner of this website:
Company or Identity: Satguru Travels & Tours S.L
Company CIF: B88616099
Postal address: Calle Gran Vía 69
Telephone: 651 10 57 71
Email: info.mad@satgrutravel.com
Satguru Travels & Tours S.L. treats the data in a loyal and lawful manner; it only treats those data that are not disclosed to third parties.
data that it considers adequate, relevant and not excessive in relation to the determined, explicit and legitimate scope and purposes for which it obtains them, and does not use them for purposes incompatible with those for which the data have been collected.
This Policy is permanently accessible through the link provided on the website, called “Legal Notice”, and may be updated at any time, either as a result of a regulatory change or due to a change in the configuration of the services or the type of business carried out.